Return Policy


If there is a problem with your order, please contact us immediately, so that we can promptly resolve it for you.  You can email us at Customer Service. 

Prior authorization by RFV Sales, Inc. is necessary for returns and a Return Authorization Number will be provided to you.  The Return Authorization Number and a copy of the packing slip must be included when the merchandise is returned.

Returns cannot be accepted more than 15 days after the delivery date.  Used materials cannot be returned.

Shipping charges are not refundable.  Credits and refunds may take 7-10 business days to process.